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An increase in your Download Allowance!

We are happy to announce that we are improving our satellite Internet service with faster speeds and an increase in your Download Allowance―and it won’t cost you a single penny! We are pleased to bring you a better Internet service that fits the life you live no matter where you choose to live it.

This week, our engineers will complete the rollout of network upgrades which began this past summer. Some of you may have noticed the effects of these enhancements; now they are available for everyone! These upgrades will boost your browsing and download performance, letting you live and work where you want while staying connected to the rest of the world. We have also increased your Download Allowance by 50 MB, providing an additional download capacity of well over 1 GB per month!!!
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  • Hello Rawleigh Chandler, I see in the last couple of months you spoke with us about a possible site visit as well as email log in issues and slow browsing. If you'd like for me to help address any of these issues please start a new thread and I'll do my best to assist you. Thank you, Sara
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  • This reply was removed on 2012-09-18.
    see the change log
  • Darla Ken Pearce
    The whole design of Hughesnet is faulty. When I need to sign on my account and can't remember my password or user name (I'm elderly and forgetful). I request help and get an email with new sign on info but when signing on ~ it doesn't ask for USER NAME this time, the default sign-in ~ asks for my email address instead of user name ~ which is different. Now I have a numerical temp PW that doesn't match my User name because they aren't asking for that this time, they ask for email and so forth. One error after another to do this simple retrieving PW. But not going anywhere just caught up in an endless loop. Why? So to begin with in signing on to address whatever is up out in the wilderness where we have snow on our satellite dish half the time and other elements working against Hughesnet service, they don't allow you to even get into the ball park to address these issues. It's not-user friendly! This simple and basic log-on is a non-productive loop! Period. Let's clear up the log-in fiasco first. What ever happened to a willingness to service your customers, listen to their input. Care....?
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