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Hughesnet and Linux
It would be great if Hughesnet would offer token support for Linux systems, such as Ubuntu. This would not be a technical challenge, since it already works fine and the browsers are identical. I've used HN and Ubuntu for almost 2 years, but it's frustrating when Customer Care say they can't help me with other issues due to my unsupported OS.
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Hello David,
I have forwarded your suggestion along to our development team and will post an update here once I have one.
Thank you, SaraComment -
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Hi David ,
I have been running Mepis (Debian Linux) for many years. I have installed Adobe Air and the Hughesnet meter and it works fine, only catch is anytime you do updates to the OS it will uninstall the meter due to broken dependencies, once your updates or new installs are complete just reinstall the meter with Adobe Air utility. Like I say works on Mepis which is Debian based so it should work with Ubuntu.
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It stopped working again today. It's probably not a Linux issue since it worked for a while. I haven't done a system update in the last few days.
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What was the indication (modem not found?) mine has worked since installed, even gave me the warning when I got down to 4% of download allotment remaining, and has been really solid and is on a laptop with wireless router and switch between it and the Hughesnet modem.
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The usage meter has not been an issue to me on Linux - I have a bookmark set for my modem and can check usage with a couple of key clicks. -
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Yes that is a way to check your usage status, but we are talking about the meter in the system tray have been running it with the Adobeair Linux v2.6 and Hughes Meter v3.035 and it works as advertised on Linux (Mepis, Debian, and Ubuntu v11).
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Here's another Hughes/Linux issue. The HughesNet speed test will not run, but the web response test runs fine. The error I get is "Missing Plug-In." If I click the link it takes me to the Java download site, but I already have the current version installed.
This is the kind of issue that makes the lack of HN support frustrating, because the issue is specific to a HN application. Searches on Ubuntu forums get no useful hits. -
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What flavor of Linux and what browser are you using?-
Ubuntu. It works on my Laptop with 11.04, but not on my desktop with 10.04 using either Firefox or Chromium. I'm not too concerned because I'll eventually update the desktop.
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you need to make sure the java plugin is installed and shows up in the browser plugins
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I’m
thankful
I have been using opensuse for 6years with HN without any hick-ups..-
That's the whole point. I haven't had problems either. In fact it's my firm belief that a lot of the problems people report here wouldn't happen if they got rid of Windows.
The issues I've had are not OS related, but Customer Care still cannot always help because the OS is not supported. They can't run through their script when it gets to the "network connection" step. -
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