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I’m confused

Web acceleration Client errors

I am getting an error message; "web acceleration client error (515.2) upstream TCP connection establishment timeout". Can you please tell me what this means?

I am on facebook and enjoy playing farmville. I was told by a friend to go to to download a snag bar that would automatically snag the gifts for the game. After downloading and playing the game for a while I got this message. Now I am having problems with windows locking up and not being able to close them after I get this message. I don't know how to fix it. Thank you for any help you can give me!
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