Can I enable/disable my Web Acceleration myself?

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  • Updated 2 years ago
  • Answered
As a Gen4 customer am I able to enable/disable my Web Acceleration without having to call into the customer support line?
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Sara for Hughes, Official Rep

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Posted 2 years ago

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Photo of Sara for Hughes

Sara for Hughes, Official Rep

  • 4956 Posts
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Official Response
The answer is yes. Below are instructions. You should only disable Web Acceleration as a workaround for specific scenarios - more often than not those scenarios involve accessing a specific site. For optimal speeds please remember to enable you Web Acceleration once you have accessed the website in question. Thank you, Sara

1. Open the system Control Center.

see image below

2. Click on the "i" icon next to system information link.
3. Click on Web Acceleration in the left side menu bar, then click on control under Web Acceleration and check the disable web acceleration box

see image below