Gen4 and Recovery Act

  • Question
  • Updated 3 years ago
  • Answered
Had HN installed in Feb 2011 under The Recovery Act. Just checked my address, same as when the orig HN installed, and it came back with the address is NOT under The Recovery Act. You can get the information using my e-mail address that I used here. Please let me know.

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Posted 3 years ago

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Photo of Charles Scott

Charles Scott, Champion

  • 2874 Posts
A residence can be removed from addresses that was at one point eligible because of service being "near by". It is mostly done based upon zip code, if someone in your zip has high speed, then that area is considered to have broadband land lines.

I honestly hate the "recovery" act, only affects certain parts of the country, and people on it seem to get more bandwidth allowance by WB for half the costs. I really hope HN doesn't pull a fast one on consumers like that.
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  • 7 Posts
"Near by" is apparently relative to someone's thinking at the Recovery Act Planning Office. I do not qualify for the Recovery Act because broadband is available 1.1 miles away from me by the phone company; however, they will not run their service back to me I have contacted them several times and they claim it's not cost effective for one customer. I cannot get cell phone service here or cable either. Satellite is the only way I can go for Internet and TV.
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Sara for Hughes, Official Rep

  • 4956 Posts
The Recovery Act qualification list is dynamic based on the current conditions around your location (mainly availability). If there is another service provider available certainly you would not be illegible for Recovery Act pricing. For more information on our Recovery Act Program or to see if you qualify please refer to our customer care site and click on Service Plans
If you have additional questions please let me know. Thanks, Sara