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time went on, and speeds did not improve (not as big of a problem, as it was still 6-7x faster than what i was used to, but still disappointing.) sometime in those two months, however, my turbo page/web acceleration started to constantly go down. this was very annoying, but again i did not have time to deal with it at the time, so i let it go a while, again hoping it would fix itself.
now, over the last few weeks i suppose, the turbo page is not going down so much, but instead my transmit is going in & out all the time! i can watch it in the system control center go from green to red to green again, in a matter of a few seconds. if my internet is idle, it seems to stay green. but whenever i try to load any webpages of any sort, it will go in and out like that the entire time it is trying to load. (sometimes it never loads and i have to refresh) also, my upload speeds are horrid, worse than they were in the beginning, before i was getting around 1mb up, give or take a bit - now i am getting under 100kb up for the most part.
i did some speed tests this evening, just a bit ago - at 11pm, certainly not peak times, and these were my results:
02/10/2013 23:17:12 6385 84
02/10/2013 23:15:42 6219 68
02/10/2013 23:13:26 5599 23
02/10/2013 23:02:33 6317 50
02/10/2013 23:01:15 6295 102
02/10/2013 22:59:44 6137 122
while the tests were running, i watched the system control center, and there were quite some 'down' times during them. usually it goes down during the upload test. i have been noting the errors it's giving me, and am compiling information for when i call support, which i will be doing sometime over the next couple of days. if not tomorrow, then most likely tuesday.
just curious if anyone else has been having this transmit issue as well? i don't know a lot about the inner workings of the service, but i'm beginning to wonder if there's just something wrong with the modem itself. back when i talked to them about the speed issues a few months ago, they said the tests they ran showed nothing wrong with the hardware, but i think maybe they were wrong, and that is why they could not figure out what was wrong with my service.