HELP!!!! PLEASE!!!!! Wireless Router problems.

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  • Updated 4 weeks ago
I am currently using a Belkin wireless router with my hughesnet...I just upgraded to the gen4 and now my internet will work for a while then say no internet connection detected. When the modem is plugged directly into my laptop I have absolutely no trouble at all.....hughesnet support said I am not the only one that has issues with Belkin routers when connected to the gen4.....so question is.....what router do I need? I have 4 laptops and 1 printer in my household. HELP!
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Sheryl Ferguson Ross

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Posted 2 years ago

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Ray Brown

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Sheryl I am no expert but I have had a NetGear wireless router for several years without any problems it has worked on DSL/WiFi/ and Satelite.
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Harry Lindenfeld

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Sheryl I'd like to help. Like Ray I'm using a Netgear and have no problems. Before you do anything what is the model Belkin router you have? Second how old is the router? Belkin uses the internal ip address of 192.168.2.1 so I don't think its a conflict. So lets start with the model and how old?
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Sheryl Ferguson Ross

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Hmmmmmm.....I am guessing about 8 yrs old......All I know is it is a Belkin high-speed mode wireless G router.....
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Bonnie McCune

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I am having the exact same problem. My router is a Belkin N750 DB Wireless N+. This same router was working perfectly until I upgraded to Gen4. If I connect directly to my laptop, it works perfectly. I do not believe the problem is my router. Any ideas out there. I need HELP. I've called support (India) and they cannot help me. My installer has been back to my home 3 times, and he can't help either.
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Sheryl Ferguson Ross

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Same exact problem I was having....I threw out the Belkin router and got a Linksey E900.....I have only had to reboot it once and that was after a power surge....other than that, It has worked perfectly with no problems....
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Paul Young

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Does the router suppot Ipv6 the older routers supported Ipv4 so you need one that will do both. Gen4 is using Ipv6, you should be able to search in the forum for more information as I have seen this issue before and I myself don't have a router.
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sgoshe

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Cisco E1200 on Ebay. Cisco refurbished for $19-20 including shipping. They rock! Make sure it is hardware version 2 which I believe all the refurbished ones are.

If your system works when plugged directly into the modem, no router, then the problem is your router. Gen4 is probably more finicky when it comes to router choice.
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Charles Sloane

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Eight years is ancient history for this technology, I had stability problems with an older D-Link router. My current router a Netgear WNDR3700 has been quite stable with my HN9000 (no Gen4 yet).

If you have not replaced the router already, you should check for a firmware upgrade from Belkin, I would be a bit surprised if they have one.

All the best,
Charles
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notechsupport2

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Sheryl, I have to agree and I think is one of the few times that the router actually is the problem. I recommend WiFi N capable routers for Gen4 as they normally have better CPUs and more RAM to handle the faster speeds. Older routers cannot handle sustained 10Mbps speed and overheat which typically results in connection loss like you are experiencing.

Bonnie, I had three Belkin routers and all of them had issues after short use. On one the WiFi would slow down and finally die, another would lock up, and the third started rebooting itself probably from overheating. I will never buy Belkin again. Netgear and Cisco make good routers if you are in the market for one.
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Sheryl Ferguson Ross

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Thank for the reply...I threw out the belkin and got a cisco E900. I hod to reboot it one time, but I am pretty sure it was because of a power surge we had...It has worked perfectly other than that one time. I have had it for about a month now and so far very pleased with it...
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Charles Scott, Champion

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Belkin = junk
Linksys = Will be junk as they are now owned by Belkin instead of Cisco
Netgear = Rather good brand
D-Link routers are great, but apparently have issues with Gen4.
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James Purcell

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For Gen4 I've had the best luck with
TrendNet or Netgear..
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Red Green

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Just went to gen4 and having consistent problems with netgear n600.
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Blake

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Good morning, Red. Please refer to, http://community.myhughesnet.com/hugh... , which will give you some more insight as to the success of routers with the Gen4 system.

Hope this helps!

Blake
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Gwalk900

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What kind of problems ?

And is that a WNDR3700 or the 3400 ?
What is the version # ?
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Wallace Keith

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I do have a Netgear router, specifically a FS105, which has has served me reliably for 8 years with the older HughesNet modem and connected to two Apple AirPort base stations. I just got Gen 4 last Friday and have gone crazy with my wi-fi acting bazarrely in two buildings, paticularly after the HugheNet tech simply said the company does not support wi-fi !??! All my computers are Macs but I also use a iPad and Kindle. I've received the suggestion that I buy a new router that has built in wi-fi and I'm appreciate suggestions as to model and brand. Another suggestion was that I not only buy a new router but an AirPort Extreme as well, which would serve both buildings which are only ten feet apart.
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sgoshe

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Wallace, change is hard, I'm an older guy too but an 8 year old router is pretty much obsolete. Go here and click on Wireless Routers lower left side: http://www.hughesnet.com/?page=FAQ#faqs
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Wallace Keith

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I agree. I just ordered a new top-of-the-line Apple AirPort extreme base station which I believe and hope will both serve both houses while handling the much faster speeds of Gen 4. Looks like I will be abandoning a whole rat's nest of cables. Kinda like abandoning floppy disks!
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Blake

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Good morning Wallace, and welcome to the community. Thank you for your post. Please let us know how the Airport Extreme works for you.

Thank you,
Blake
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Howard Vaux

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I used a TP-Link router ($25 Newegg) works fine have to change the router IP to 192.168.1.1.
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Howard Vaux

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most all routers come pre-configured with router IP as 192.168.0.1, which is the same that the HT modems are....you need to change the router IP to 1.1.