Trouble connecting to Steam

More recently I've been having trouble connecting to the videogame client "Steam" using hughesnet. This almost always occurs when I have poor service (usually from weather) but it has also happened randomly when I have a good connection .

I have my router set up to keep the needed ports open for steam. I am able to connect sometimes, but it's not something I can rely on. At times I have gone for a week without a successful connection attempt.

I have tried all the basic steps and want to know if there are any more advanced tips to get the application to run.
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  • 2
    Hello Konata,
    Are you in FAP zone, I can't connect at all durring FAP time cause steam needs to download a big amount of data bandwidth of nearly 3MB also what modem do you have and plan? What are you getting when trying to connect to steam and it fails to? Just a curiosity but serious question, have you been trying to connect in past couple weeks? If so, i will have you know that the steam servers are extremely busy and believe it or not i have been having trouble trying to stay connected once i'm in.

    If your having any trouble with your steam game downloads will gladly guide you through somethings to fix this issue so that you can get all your downloads done in the free download time.. I have mine setup to where if my download manager has something to download, it will download it (of course in download free time) then if i have it set to where it will automatically open up steam and then automatically setting off my downloads, that easy. Let me know if this helps.
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  • I'm not throttled. I'll get either an unable to connect or the box where I have an option to go into offline mode (which of course does not work since I was never online in the first place)

    I've been having trouble recently, but I've been able to connect fine for the past week, but have had no luck the past couple of days. I download all of my steam games at an off location so that's not an issue either.
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  • Sounds like the steam servers are too busy for your connection to handle.. maybe too much congestion, i'm not sure but give it some more time and see what happens.
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  • i too have been having this problem around the same time as you
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  • This reply was removed on 2013-01-03.
    see the change log
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    • just another point as to why its bad..im sure its not just hughes is the only one on that point...just in general..
    • Susan? The issue does'nt have anything to do with Hughesnet, for it could be on your end.. Are you in FAP zone? have you tried disabling firewall? Have you tried connecting without your router and just the modem alone? Just for the record i have been able to connect in past say 3 weeks or more, no problems at all so its deffinately not HughesNet
  • also my son goes to his cousins house every week (lan partys)...monday to wednesday...and connects the first try..they have the exact same router and only diff i can think of is their internet service..he comes back and nothing.
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  • also when it fails to connect to steam..their is a link to see if their is server issues on their end.....and it seems fine to me...also my sun said this problem started around 7 days ago...a day before Konata Izumi
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  • Steam does not even realize I'm connected to the internet. I have connected with the exact same setup I have now consistently, but it seems that if I start having general problems with my internet steam is the hardest application to connect to.
    • Konata? Now that issue i DO have indeed.. I would be on my steam using the Application and when i try going to my steam profile it asks me to log in but the problem is, i already am logged in. Theres also when i will be in the steam store and things are on sale and it would also ask me to log into steam... I think the connection is only partially lost due to connection interuptions or disconnections (possibly) it could also be due to the HN servers being so unstable. Sadly there is no way to completely fix this problem.
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  • 1
    I have the same issue. I don't know where the fault lies but I do know there is no official reply from Hughes in this thread To me it means they are aware but don't care. If they did care their answer would be we are not for gaming. An official response would be nice but I am sure she is very busy with there rocket ship/satellite launch memo's
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    • RudyBob Brach
      Your OPINION ONLY that unless an Employee answers means to me the Volunteers effort was futile.
      Listen to diablo, unfortunate no good solution star is un available
      -
      Did you forget about your other thread posting http://community.myhughesnet.com/hugh...

      So I will paste it for you hiding in plain sight.
      -
      katie (Official Rep) 1 month ago
      RudyBob, Sara and I are sorry to hear that you doubt we will respond. We are committed to responding when requested and also allowing the community participants to feel free to reply as well. Having said that, we hope to change your opinion. ;-)
      Also, I will say that C0RR0SIVE answered C Day perfectly. The star by the response is the way the community can tell which response is the most complete.
      -
      marsh_0x 1 month ago
      I will strongly recommend C0RR0SIVE 2nd star given from me receive that Champ sticker as I always pay attention to his postings.
    • life is a sticker, eh? Give him two
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    One doesn't need massive downloads to run a Steam game beyond the initial download to bring Steam and the game up to the current version(s). That can be done, as I did during the overnight period. The problem is connecting once that has been done. I will reiterate, the problem is connecting ((((CONNECTING)))))) to get your game verified so the game can be played. I have but one STEAM game. The reason I have one is cause I knew there would be problems. I don't think the problem is with STEAM. I think it is a Hughesnet issue.

    Thanks for a reply there katie (official rep).....however lame and weak it is.

    I'm not mad at Hughesnet or you guys. The anger seems to be from the respondents. I am merely pointing out what my experience has taught me so that others will know the score

    Have a nice day
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