What is FAP condition. It says we are in "orange" which is FAP condition?

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  • Updated 2 years ago
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Photo of Colleen Lubeck

Colleen Lubeck

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Posted 2 years ago

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Rocky

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Good morning Colleen-

FAP = Fair Access Policy. All customers have a limited amount of bandwidth, once you go beyond the allotted bandwidth for your plan, the service slows down until it refills. Gen 3 plans refill daily, Gen 4 plan refill monthly.

If this happens you may continue to use the service at a much slower rate or use restore tokens.

Here's a link that explains FAP. http://legal.hughesnet.com/FairAccess...

I hope this helps.

-Rocky