Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: This thread has been archived for one of these reasons: -The thread is a one-off subscriber-specific issue and has been resolved, or inactive for an extended period of time. -The thread is inactive and will not provide future value to another user. -Th
If you have the rollover your reset will give you the same amount that it always has but the meter will now see that as 50% since you allowance bucket is twice as big. it works like this, and I am using my allowance as an example. Before the rollover feature I had an allowance of 625 MB, when I got the rollover feature my allowance went to 1250 MB but the daily refill and the tokens still only give 625 MB. My meter reads on how much the allowance bucket can hold so now when I use a token or get a refill from 0 the meter shows 50% instead of 100%, the other half of your allowance bucket is used for unused data from the day before. example...
I have 0 mb left and I use a token, I get 625 MB and the meter shows 50%
The next day I have 125 MB left at refill time, I get the 625MB refill added to that 125 MB for a total of 750 MB, my meter reads 60%
The next day I have 375 left when I get a refill of 625 MB added for a total of 1000 MB, my meter shows 80%
The next day I have 700 MB left when I get a refill of 625 MB, since my total allowance is 1250 MB then the refill fills my allowance to 1250 MB and my meter reads 100%
PLEASE HughesNet change the way the Status Meter reports allowance. The meter needs to show either (1) rollover and daily refill separately, (2) MB instead of %, or (3) read up to 200% instead of 100%.
The angry customers who don't, won't or can't understand 50% refills are not good for your business.
Here is a program that will monitor your FAP status in real time. It has many additional features including the ability to kill your computers connection to the modem should you approach FAP (must have only one computer on the network).
This will put an icon in the system tray down in the bottom left with live numbers you can watch as you surf. This is PC only software. Sorry Mac users.
Let me Clear this Out for you today.
Hughesnet has started something called as the Download Bank.
With this Feature in Plan one can save upto 2 Days of Allowance.
Know as you have Mentioned that you Daily limit is of 625.
Know with the Download Bank in Place your Plan Allowance has been Increased to 1250.
Everyday you will Continue to get 625.
Let talk as to why you get only 50%
As you may know that 625 is only 50% of 1250
With the download you can save your Unused MB.
Let take for Example.
You Recieved your Limit of 625 MB
You Used only 300 MB, there is still 325 MB Remaining.
Next Day again you get 625 MB + 325 MB that you have Remaining from the Previous day.
Know the Status meter Consider your Plan limit to be 1250 and not 625 anymore.
That is why when you use a Token you get only your Daily Limit of 625 and that is why the status Meter shows only 50%. As 625 is 50% of 1250.
When you save upto 1250 in Daily Download Allowance that is when the status meter will show 100%.
Thanks for jumping on this one Sara.
Exactly needs a bump from 10 days ago, well explained should be a Sticky at the top, not a page buried so many deep to search for an answer...
Given my varied daily usage patterns this will be of great benefit for me - glad they're attempting to implement it..............
Used to be with WB wouldn't go back if they paid me.
Sticky time or receive more from me to hide in plain site, nope...
I listened to you and found our local Cellcom cellular tower, wireless 50GB a month ping 0.19 lovely price $42 (sales tax)
Speed in prime time 850-1000 with a ping 0.19 is incredible.
I'm at 300kbps with HN and not a keeper, 3 months on the contract,
Life is good but upset with myself to not have not known better.
~Life goes on in Different directions~ a motto
I let my neighbor use the only trial modem Cellcom had, day break will be there for mine.
I shall never forget today and tomorrow
To be continued...
if your at 0 use a token you get 50% if your at 50% you get 100%
and it you are at 0 at reset time you will get 50% the next day if you dont use any you will get 100 percent you will get us to it it is better than what we had
what plan are you on..
This reply was created from a merged topic originally titled
Ok, so all hughesnet's explanation are AS CLEAR AS MUD.
As it is continuously muddily 'explained', when hitting the 50% mark on the download allowance, the meter will 'suddenly' jump to to a larger percentage if one DID NOT USE ALL of your MB allowance from the day before. Is this correct?
But this math doesn't add up to me. For Example: Day1...didn't use any MB's at all. (Out of town.) On Day 2, when I reach 50% and my allowance will 'jump' to 100%?
With this math, I have only 150% of the MBs allotted for those 2 days.
Or should it 'jump' twice to 100% to accommodate the other half of Day 1 allowance not used?
Yes, I understand "day" constituted any 24 hour period. For example, If I log on at 9am, that begins a 24 hour period. But this 24 hour 'day' ONLY begins the 24 hours 'day' if nothing has been done within the 24 hour 'day' before. So how do I know what is the previous 'day' and when within this 'day' does the MB begin to rollover? Not knowing the 'day' doesn't give any tool or control to the user? Shouldn't the user have some kind of control over their MBs? They're paying for them.
AT&T will show rollover minutes and data used on their phone plans. And can be checked whenever. It's not a complicated feature. They're counting the minutes and MB as they are being used.
Hughesnet counts the MBs as they are being used, correct? So what is the problem? The 'limit' and usage begins recording at the modem correct? All part of the modem communication software with the 'home base', correct? So the problem for rollover notification is...?
This conversation is no longer open for comments or replies.
This conversation is no longer open for comments or replies.
- Not a Problem
Can't install status meter, it asks me for a password - which password? everyone I try doesn't work.